Question 1

What is QuickRefund™?

Accepted Answer

QuickRefund™ is a pre-dispute refund platform that allows merchants to instantly resolve refund requests before they escalate to alerts, chargebacks, or TC40 filings. By addressing the dispute at the source, we proactively reduce risk exposure and circumvent disputes.

Question 2

How does QuickRefund™ help with Visa's VAMP rules?

Accepted Answer

QuickRefund™ intercepts friendly fraud by giving cardholders a direct, self-service refund option before they contact their issuing bank. This prevents TC40 fraud reports and chargebacks, keeping merchants' fraud ratios below VAMP thresholds and avoiding fines or monitoring programs.

Question 3

How does QuickRefund™ prevent TC40 filings?

Accepted Answer

Unlike alert systems where a TC40 is filed the moment a refund is triggered, QuickRefund™ intercepts customers before they reach their bank. Refunds are processed through the merchant, avoiding the TC40 filing altogether and protecting long-term processing stability.

Question 4

Is QuickRefund™ PCI compliant?

Accepted Answer

Yes. QuickRefund™ is fully PCI compliant. We do not store cardholder data and utilize secure, tokenized gateway connections to ensure all transactions are handled safely.

Question 5

Does using QuickRefund™ mean I have to give every customer a refund?

Accepted Answer

No. Merchants maintain full discretion over refund parameters. You decide which transactions are eligible during setup, allowing you to automate resolution without changing your underlying refund policies.

Question 6

How long does it take to set up QuickRefund™?

Accepted Answer

Setup takes only a few minutes. There are no complex APIs or heavy integrations required; our platform connects directly to your existing gateway or CRM via a simple plug-in.

FAQs

Who is QuickRefund?

Who is QuickRefund for?

How is QuickRefund different from other chargeback tools?

What problems does QuickRefund solve?

Is QuickRefund a chargeback management company?

What does 'Click. Refund. Done.' mean?

How is QuickRefund present throughout the customer journey?

How does the QuickRefund refund process work?

How does QuickRefund reach the consumer before they call the bank?

What is the cancellation process (QR Cancel)?

What does the consumer experience look like?

Do consumers need to create an account or download anything?

How does QR Chat work?

What is VAMP?

How does QuickRefund protect my VAMP ratio?

What changed with VAMP on April 1, 2026?

Do RDR and CDRN still protect my VAMP ratio?

What is Visa CE 3.0 and how does it affect me?

What about Mastercard's compliance programs?

I'm already above the 1.5% threshold. Can QuickRefund help?

How long does setup take?

What technical requirements are there?

Which payment gateways does QuickRefund support?

Do I need to involve my engineering team?

Will QuickRefund affect my existing checkout flow?

How quickly can I start seeing results?

I'm a brand-new merchant. Is it too early to set up QuickRefund?

How does QuickRefund's reseller program work?

What does reseller onboarding look like?

How do I track my merchant referrals?

What support do resellers receive?

Can I white-label QuickRefund for my brand?

Why should I add QuickRefund to my merchant portfolio?

How much does QuickRefund cost?

How does $12 per refund compare to a chargeback?

What's the ROI calculation for my business?

I'm concerned my refunds will be too high. Won't QuickRefund increase my refund rate?

Do I save money even if the consumer would have gotten a refund anyway?

What is the QuickRefund Trust Badge?

How does the Trust Badge affect my authorization rates?

What is QR Chat?

What is QR Cancel?

Can QuickRefund handle different types of disputes?

Does QuickRefund work for subscription businesses?

How does QuickRefund handle consumer data?

Is QuickRefund PCI compliant?

Is consumer payment information safe?

Who can see my transaction data?

Does QuickRefund store my gateway credentials?