Our Perspective.
Expert analysis from the front lines of refunds, chargebacks, and merchant trust.
Press Room
Stay up to date with how QuickRefund is redefining the chargeback landscape. From strategic executive hires to innovative platform launches, see how we're making headlines in the payments industry.
Former Visa Executive Behind VAMP Joins QuickRefund as Chief Risk Intelligence Officer
Kolin Whitley, a key figure behind VAMP, joins QuickRefund to help merchants navigate the system he helped build.
QuickRefund and RouteSense Deliver End-to-End Protection for High-Risk Merchants
This strategic partnership integrates RouteSense's logistics and shipping insurance with QuickRefund's dispute prevention technology. Together, they provide high-risk merchants with a unified shield against both delivery-related friction and chargeback risks, ensuring revenue stays protected from the moment of purchase through to final delivery.
ZeFund Launches QuickRefund: A Lifeline for Surviving VAMP
Built by the team at ZeFund, QuickRefund officially enters the market as a specialized solution for merchants navigating the strict Visa Acquirer Monitoring Program (VAMP). The platform focuses on "intercepting" potential disputes during the critical window between authorization and the formal chargeback, allowing merchants to protect their MID health and reduce fraud ratios in real-time.
Editors Choice
Handpicked Insights
A selection of our most impactful research and commentary on the financial ecosystem. Written by payments veterans working directly with issuers, acquirers, and enterprise merchants.
How to Stop Chargebacks From Destroying Your Profit Margins
Payments veteran Jeff Foster reveals why fighting chargebacks often costs more than accepting them, and how the threshold for 'acceptable' disputes has dropped from 3.5% to under 1%. With 25% of chargebacks hitting transactions already refunded and friendly fraud becoming behavioural rather than criminal, he shares the pragmatic approach that protects profit margins: make refunds frictionless, overcommunicate with customers, and accept that preventing every dispute is more expensive than handling them efficiently.
The Shopify Signal: Why New Chargeback Thresholds Represent an Existential Threat to Your Business
This article warns Shopify merchants that increasingly strict chargeback thresholds have transformed dispute management from a routine operational task into a critical requirement for maintaining payment processing stability and business survival.
Inside QuickRefund: Bringing Structure and Trust to a System Where Billions Move Between Merchants
A deep dive into how QuickRefund is revolutionizing the flow of capital and trust in the merchant ecosystem by standardizing refund protocols.
The Penalty Fee Paradox: Why Profiting From Merchant Distress Is a Dying Business Model
Analyzing why the traditional model of extracting high fees from struggling merchants is unsustainable in the modern age and what comes next.
The Hidden Cost of Playing It Safe in Payments
How conservative risk management can actually lead to significant revenue leakage for high-volume merchants and the art of risk optimization.
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